FAQ

Do you offer generic drugs?

Yes, we specialize in the sale of generic drugs. Some branded drugs are however also presented on the website. s

How can I place an order?

It’s very easy and convenient to make an order online. Visit our How to Order page to get more details.

Do you ship all over the globe?

Yes, we ship drugs all over the globe. Some exceptions however occur.

How much is shipping?

The shipping rates will depend on the shipping option you opt for. EMS will cost you $30, Regular Airmail service will cost you $10 only.

Can you guarantee the confidentiality of my order?

Yes, we guarantee that your order will be sent confidentially – in a discreet-looking package. Only you will know what is inside the package.

What if the package is lost during transportation, arrives damaged or incomplete?

Such cases have never happened before. However, if this happens, you should contact us immediately. We will either reship your order free of charge or offer you a refund.

What shipping options do you offer?

Currently, we ship drugs using Express Courier Service (5 – 9 days) and Regular Airmail Service (14 – 21 days). The packages sent via Express Courier Service are trackable. Visit our Delivery page to get more details.

What if I still haven’t received my order?

If you choose Express Courier Service as a shipping option, you can track the status of your order online using your unique tracking code (we send it to your email address once you have placed an order). If you opted for Regular Airmail delivery, keep in mind that it may take up to 30 days for your goods to arrive. If you opted for Express Courier Service, it may take up to 14 days for your goods to arrive. However, orders usually arrive much faster. If you do not receive your parcel within this period, contact your nearest postal office. If they do not have your parcel, we will resend your meds free of charge or offer a refund. We always strive to solve any issues as quickly as possible.

How can I pay for medication?

We accept all major credit cards (Visa, MasterCard, Discover, Diners Club, AMEX, JCB) and e-checks.

How can I check the order status?

You can contact our customer support group or check the order status online (if your order is delivered via EMS).